Effective Date: [Insert Date]

At Agriconnect360, we strive to ensure a seamless experience for all our users. This Return Policy outlines the terms and conditions for returning products purchased on our platform. By using Agriconnect360, you agree to this policy.

1. General Return Policy

Returns are accepted under the following conditions:

• The product must be in its original condition, unused, and in its original packaging (if applicable).
• The return request must be initiated within [Insert Timeframe, e.g., 7 days] of receiving the product.
• Proof of purchase (receipt or transaction ID) must be provided.

2. Return Eligibility

The following criteria determine if an item is eligible for return:

• Damaged or Defective Items: Items that arrive damaged or are defective can be returned for a replacement or refund.
• Incorrect Items: If you receive the wrong product, it can be returned for an exchange or refund.
• Non-Perishable Goods: Non-perishable items can be returned within the specified timeframe if they meet the general return conditions.

3. Non-Returnable Items

Certain items are not eligible for return, including:

• Perishable goods (e.g., fresh produce, dairy products).
• Custom or personalized items.
• Digital goods and services once delivered or accessed.
• Products marked as "non-returnable" at the time of purchase.

4. How to Initiate a Return

To initiate a return:

1. Contact our support team via [Insert Email Address] or through the return request form on the platform.
2. Provide the order details, including proof of purchase and the reason for the return.
3. Await approval and further instructions from our team.

5. Return Process

5.1 Approval and Instructions
Once your return request is approved, you will receive instructions on how and where to send the item.

5.2 Return Shipping

• Buyers are responsible for return shipping costs unless the return is due to an error by the seller (e.g., wrong or defective item).
• It is recommended to use a trackable shipping method for the return.

5.3 Inspection and Refund

• Upon receiving the returned item, it will be inspected to ensure it meets the return conditions.
• If approved, a refund or exchange will be processed within [Insert Timeframe, e.g., 5–10 business days].

6. Refund or Replacement

• Refunds: Approved refunds will be issued to the original payment method.
• Replacements: If eligible, a replacement item will be shipped at no additional cost.

7. Dispute Resolution

If there is a disagreement regarding a return, Agriconnect360 provides a dispute resolution service to mediate between buyers and sellers. The final decision will be made at Agriconnect360’s discretion.

8. Changes to This Policy

Agriconnect360 reserves the right to update or modify this Return Policy at any time. Changes will be communicated through our platform or via email.

9. Contact Us

For questions or assistance with returns, please contact us:
Email: [Insert Email Address]
Phone: [Insert Phone Number]

Agriconnect360 – Connecting Agriculture, Growing Together.