Effective Date: [Insert Date]

At Agriconnect360, customer satisfaction is our priority. This Refund Policy explains the terms and conditions under which refunds may be issued for transactions conducted on our platform. By using Agriconnect360, you agree to this Refund Policy.

1. General Refund Policy

Refund eligibility depends on the nature of the transaction and the product or service involved. The following categories apply:

• Physical Goods: Refunds are subject to the return and inspection of the goods.
• Digital Goods: Refunds are not offered for digital products, including downloadable content, unless the product is defective or inaccessible.
• Services: Refunds for services are subject to the agreement between the service provider and the customer.

2. Refund Eligibility

To qualify for a refund:

• The request must be made within [Insert Timeframe, e.g., 7 days] of the transaction.
• The item must be in its original condition and packaging (if applicable).
• Proof of purchase, such as a receipt or transaction ID, must be provided.

3. Non-Refundable Items

The following items and services are non-refundable:

• Perishable goods (e.g., fresh produce).
• Custom or personalized products.
• Services that have been fully delivered.
• Items purchased during special sales or promotions marked as "non-refundable."

4. Process for Refunds

4.1 How to Request a Refund

• Contact us via [Insert Email Address] or through the platform’s refund request form.
• Provide all required details, including proof of purchase and reason for the refund.

4.2 Review and Approval

• Once we receive your request, we will review it and notify you of the approval or rejection of your refund within [Insert Timeframe, e.g., 5 business days].

4.3 Refund Method

• Approved refunds will be processed using the original payment method.
• Refunds may take [Insert Timeframe, e.g., 5–10 business days] to reflect in your account, depending on your payment provider.

5. Return Policy for Physical Goods

For refunds on physical goods:

• Items must be returned to the seller’s designated address within [Insert Timeframe, e.g., 14 days] of the refund approval.
• Return shipping costs are the responsibility of the buyer unless the item was defective or incorrectly listed.

6. Dispute Resolution

If there is a disagreement regarding a refund, Agriconnect360 provides a dispute resolution process to mediate between buyers and sellers. The final decision will be made at Agriconnect360’s discretion.

7. Changes to This Policy

Agriconnect360 reserves the right to amend this Refund Policy at any time. Changes will be communicated through our platform or via email.

8. Contact Us

For questions or assistance with refunds, please contact us:
Email: [Insert Email Address]
Phone: [Insert Phone Number]

Agriconnect360 – Connecting Agriculture, Growing Together.