Effective Date: [Insert Date]

At Agriconnect360, we aim to provide flexibility and transparency in managing your transactions. This Cancellation Policy outlines the terms and conditions for canceling orders or services on our platform. By using Agriconnect360, you agree to this policy.

1. Cancellation Eligibility

You may cancel an order or service under the following conditions:

• The cancellation request is made before the order is shipped or the service is rendered.
• The product or service is not labeled as "non-cancellable" at the time of purchase.
• For pre-orders, cancellations must be initiated within [Insert Timeframe, e.g., 24 hours] after placing the order.

2. How to Cancel an Order or Service

To initiate a cancellation:

1. Contact our support team via [Insert Email Address] or through the cancellation request form on the platform.
2. Provide your order or service details, including the order ID or transaction ID.
3. Await confirmation and further instructions from our team.

3. Cancellation Charges

• Before Processing: If the order has not been processed or shipped, a full refund will be issued.
• After Processing: If the order has been processed but not shipped, a cancellation fee of [Insert Percentage, e.g., 5-10%] may apply.
• Shipped Orders: Cancellations are not permitted once an order has been shipped. In such cases, you may initiate a return after receiving the product (refer to our Return Policy).

4. Non-Cancellable Items and Services

The following items and services are non-cancellable:

• Perishable goods or time-sensitive products.
• Custom or personalized items.
• Digital products or services once accessed or downloaded.
• Special promotional items marked as "non-cancellable."

5. Refunds for Cancellations

Refunds for approved cancellations will be processed as follows:

• Refunds will be issued to the original payment method.
• Refunds may take [Insert Timeframe, e.g., 5–10 business days] to reflect in your account, depending on your payment provider.

6. Seller-Initiated Cancellations

Sellers on Agriconnect360 may cancel orders due to:

• Unavailability of stock or service.
• Issues with the buyer's payment or contact information.
• Other unforeseen circumstances.

In such cases, the buyer will be notified promptly, and a full refund will be issued.

7. Dispute Resolution

If a dispute arises regarding a cancellation, Agriconnect360 provides a mediation process to resolve the issue fairly. The final decision will be made at Agriconnect360’s discretion.

8. Changes to This Policy

Agriconnect360 reserves the right to modify or update this Cancellation Policy at any time. Changes will be communicated through our platform or via email.

9. Contact Us

For questions or assistance with cancellations, please contact us:
Email: [Insert Email Address]
Phone: [Insert Phone Number]

Agriconnect360 – Connecting Agriculture, Growing Together.